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LFM: Announces 2024 Tour Operator News and New Commercial Division
Yesterday, the LFM “Ready to Take Off” party was held, which, in addition to being a moment of meeting and having fun with partners and the community, marked a further step forward for LFM, which announced great news for the year 2024.
A year after the announcement of the birth of LFM University, the new Marketing division, and the offices in New York and Dubai , the two co-founders Jasmine and Giuliano Ferraris do not stop and tell of a further turning point for the LFM business: the opening of the TMC Tour Operator service and the SMB Commercial Division Service .
Tour Operator TMC

“Discover the world with us” this is the claim that accompanies the presentation of the new Tour Operator TMC signed by LFM, an acronym that stands for Travel Management Crew, representing the team and the people who behind the scenes make extraordinary trips and experiences possible. ” Traveling has always been my passion” says co-founder Jasmine Ferraris, “With TMC we wanted to further strengthen our events and incentive travel service, supporting it with extremely competitive rates that only a Tour Operator can offer”
The promise is therefore to offer excellent services combined with competitiveness thanks to three key elements: people, technologies and bargaining power . With a team of expert professionals, proprietary tools and international partnerships, LFM selects and proposes the best solutions for every need.
Giuliano, co-founder of LFM, then states: ” We design trips to cultivate authentic bonds and create lasting connections” as lasting are in fact the connections and partnerships with companies that the agency has been able to build over time in more than 23 years. Companies are precisely the target of TMC, which with a set of 360-degree services is today able to create impeccable trips and memorable and tailor-made experiences. Let’s find out more about the services:
1. Business Travel Service
TMC Business Travel service takes care of organizing business trips, ensuring maximum comfort and efficiency for employees through:
- Meeting and Conference Planning: Planning and managing corporate events on a global scale.
- Meeting Room Reservations: Solutions for every type of business meeting.
- Invitation and booking management: Complete logistics management services.
- Group or private transfers: Customized transport for every need.
2. Incentive Travel Service
The service that allows companies to motivate and reward their employees with tailor-made incentive trips:
- Incentive Travel Planning: Unforgettable Experiences for Teams and Employees.
- Team Building Programs: Activities that strengthen team spirit.
- Award Trips: Exclusive recognition for top performers.
- Support for the creation of concepts and communication strategies: Promote your events in the best possible way.
3. Hospitality Service
TMC offers high quality hospitality services to ensure an unparalleled experience:
- Pick-up and drop-off: Private and group transportation services.
- Business Hotel Booking: Accommodation Solutions for Every Need.
- Dedicated concierge service: Personalized assistance for each customer.
- Custom Tour Planning: Explore the world with tailor-made itineraries.
4. Corporate Travel Service
Complete corporate travel management with a personalized approach:
- Loyalty Programs and Frequent Traveler Benefits: Exclusive benefits for frequent travelers.
- Dedicated Travel Manager: A one-stop shop for all your travel needs.
- Travel Expense Reporting and Analysis Service: Cost Control and Optimization.
5. Complete Services for Every Trip
TMC covers every aspect of travel, offering complete solutions:
- Flight reservations: National, international, charter and low cost.
- Hotel Accommodations: Hotels, resorts, villas and alternative accommodations.
- Local transport: Airport transfers, car and bus rentals.
- Travel insurance: Health, baggage and cancellation.
- Visa Services: Assistance and advice in obtaining visas.
- Rail and ferry reservations: High-speed trains, ferries and cruises.
- Vacation Packages: All-inclusive and customized solutions.
6. Exclusive Experiences and Mindfulness
TMC also offers unique experiences for well-being and sustainability:
- Eco-sustainable locations: Overnight stays in places in contact with nature.
- Mindfulness Workshop: Stress Management Through Outdoor Activities.
With all these services, companies have no choice but to take off!
SMB Commercial Division

If the opening of the Tour Operator service tells the story of the dreamers and travellers of the LFM staff, the kick off of the SMB division describes the soul and the strongly commercial DNA of LFM.
SMB represents an important step for the agency, which is now able to offer business development services for companies interested in expanding their presence in the market. The acronym stands for ” Sales Management Business”, a set of innovative services designed to help companies grow in the Italian market and offer them complete support in the following areas:
1. Market Research Services
SMB is able to provide companies that intend to enter the Italian market, or simply further develop their business, an in-depth analysis of market trends, identifying growth opportunities and consequently building and adapting business strategies to market needs and anticipating changes in the sector.
2. Networking Services
SMB’s networking service is designed to facilitate the creation of strategic partnerships, which are essential for expanding market presence, thus helping companies connect with the right partners, creating synergies that lead to new business opportunities.
3. Accounting Services 360
With Accounting 360, SMB manages the entire customer lifecycle: from activation to promotion of products and services. Every aspect of the customer relationship is taken care of in the smallest details to guarantee a positive experience and maximize value for the company.
4. Data Analysis Services
Data collection and analysis are essential to improve sales performance, for this reason within SMB services we offer advanced tools for data collection and interpretation, helping companies to make informed decisions and optimize sales strategies.
5. Project management services
The SMB division is able, in synergy with the Retail division, to identify, plan and implement key projects for the optimization of in-store display spaces, aimed at increasing sellouts and improving the perception of the point of sale by the end customer. At the end of each project, timely and precise reports are created that give visibility of what has been done at each point of sale.
And now “ready to take off”
The “Ready to Take Off” party not only celebrated a moment of meeting and fun, but marked a turning point for LFM with the announcement of important news for 2024. With the opening of the Tour Operator TMC and the commercial division service SMB, LFM continues to expand its impact in the sector. TMC offers tailor-made business and incentive trips, while SMB provides full support for business development. These new services reflect LFM’s constant commitment to providing excellent and innovative solutions to its customers and the passion and desire to grow of the two co-founders Jasmine and Giuliano Ferraris.
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